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Checkbox | Miniature | Title | Author | Library catalog | Date | |
|---|---|---|---|---|---|---|
| No thumbnail | Obsługa klienta / Karen Leland, Keith Bailey ; oprac. wersji pol. Łukasz Tuszyński. | Bailey, Keith.; Leland, Karen.; Tuszyński, Łukasz. | Books | 1999. | ||
| No thumbnail | Analiza satysfakcji i lojalności klientów : Warszawa-Kraków 2003. | Books | 2003. | |||